Shipping policy

Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how and when you can expect your order.

📦 Order Processing Time
All orders are processed within 3–5 business days after payment is confirmed.

For handmade or custom-made products, processing time may take 5–10 business days, depending on complexity.

We do not ship on weekends or public holidays.

🚚 Estimated Shipping Times
We offer standard international shipping from our studio. Approximate delivery times:

Region    Estimated Delivery Time
United States    7–15 business days
Europe    10–18 business days
Japan & Korea    5–10 business days
Southeast Asia    7–12 business days
Other Regions    12–20 business days

Shipping times may vary depending on destination country, customs clearance, and local delivery services.

Shipping Fees
Shipping costs are calculated at checkout based on your destination and order weight.
We occasionally offer free shipping for promotional events — stay tuned on our homepage or social media.

Tracking Your Order
Once your order is shipped, you will receive a confirmation email with your tracking number.
Tracking updates may take up to 48 hours to reflect in the system.

 Customs, Duties, and Taxes
Buyers are responsible for any customs and import taxes that may apply in their country.
We are not responsible for delays due to customs clearance.

❓ Need Help?
If you have any questions about shipping, feel free to contact us at:
📧 lulunana119900@outlook.com